Perspectives: 1st Digital HR Summit

In March 2018, Christophe and Steven had the opportunity to speak at and attend the 1st Digital HR Summit in Amsterdam, organised by the team at Stamford Global. The conference enabled learning from thought leaders on Digital HR and allowed for showcasing a series of best practices and cases by organisations on the forefront of Digital HR including ABN Amro, Schiphol Airport and Deutsche Telekom. It became clear that Digital HR is a topic that is on the mind of HR managers and executives, yet there remain questions on what Digital HR is and how to start with it. We all Read More

Is your workplace omnichannel enabled?

In 2012 I was managing an innovation project for an insurance company. At that time, an omnichannel strategy was an important innovation topic. 5 years later, omnichannel became the standard in business to consumer sales & marketing. In a modern shopping experience, the ability to identify, evaluate and purchase in one seamless journey leveraging different channels is expected by the consumer. He might use a mobile app to learn about a product, visit a store to taste or feel it, talk to a sales agent over the phone to get further details, and finally purchase over the web, all in Read More